Head of Commercial & Operations

Deadline 29 April 2019 at 9:00 am

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The Head of Commercial & Operations is a key member of Dovecot’s Senior Management Team with responsibility for running all commercial and visitor operations, developing business strategy, increasing income, and setting excellent standards for the professional delivery of all aspects of Dovecot’s day-to-day activities.

The post holder will ensure a consistently high level of planning, organisation, quality control, and excellent customer service to improve the overall visitor and client experience across the building, including the Tapestry Studio.

Reporting to the Director, and working collaboratively with the Head of Finance & Resources, as well as managing the commercial and visitor operations team, you will implement a strategy that delivers significant incremental growth. Taking full accountability for the successful delivery of sales targets, you will work to reach and build new audiences, whilst ensuring that Dovecot’s brand values are maintained and strengthened. You will also work with the Head of Finance & Resources to bring the buildings, technical, and managerial infrastructure of Dovecot to the highest standards.

The Details

  • Salary £30-35k plus benefits
  • Reports to Director, working closely with Head of Finance & Resources
  • Full time 37.5 hours/ week excluding breaks
  • Working Days Monday to Friday, working flexibly at weekends and evenings
  • Dovecot operates a group pension scheme
  • Annual Holidays 28 days + 9 bank holidays pro rata

To apply please send a cover letter and CV to dovecot@gravitatehr.co.uk by 9am Monday 29 April.

For full details please download the Head of Commercial & Operations Job Description.

Head of Commercial & Operations Job Description


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Gallery & Shop

Dovecot is open usual hours on Good Friday, Easter Saturday, and Easter Monday 2019

Mon-Sat 10.30am-5.30pm

Tapestry Studio Viewing Balcony

Mon-Fri 12-3pm Sat 10.30am-5.30pm


Mon-Fri 9am-5pm Sat 10am-5pm